LENZE 24-HOUR HELPLINE
30 June 2003 - Lenze Limited

In the course of growing internationalization, the drive technology specialist, Lenze, has further extended its service by setting up a global helpline. By dialing the freephone number 008000 24 Hours (or 008000 24 46877), customers and end-users can contact experts at any time of day or night for answers to technical queries on Lenze products.

The Service Helpline is exclusively manned by service technicians and engineers who have many years of application experience in mechanics or electronics. Customers can be assured that their call will be handled by someone who knows what they are talking about and speaks any of the main European languages. Service Helpline engineers rotate between working on-site and taking calls on the Lenze hotline to ensure that they do not lose out on practical experience.

Direct contact can, of course, still be made through any of the local Lenze companies, and this is always an option when calling the helpline, particularly when the best solution is to send out a spare part or service engineer. In addition, technical specifications, manuals and a large volume of valuable information can easily be downloaded from the Internet under www.Lenze.de

http://www.lenze.co.uk

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  • For June 2003
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